Sales Representative – Johannesburg,Greenside

Johannesburg, Greenside
negotiable Expires in 8 months

JOB DETAIL

This Job is based in Johannesburg-Greenside

Overview

Our client is a leading CBD medical retail store located in Johannesburg. The principle focus of the company is the treatment of the body to manage pain and interventions, to treat a comprehensive range of illnesses and diseases, drawing on the incredible healing properties of CBD.

Job brief

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for the business.

Candidates with strong communication skills who can make customers feel welcome in the store will stand out. You will help identify client needs, present and answer questions about the company products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave the store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information on medical CBD products and therapies to treat specific illnesses
  • Answer customers’ questions about specific products and services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Requirements

  • Product and industry knowledge of CBD products
  • 2 years of proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Experience using point of sale system
  • Experience in Microsoft office
  • Understanding of the retail sales process
  • Familiarity with consumer behaviour principles
  • Knowledge of inventory stocking procedures
  • Excellent communication skills, capable of building trusting relationships
  • Flexibility to work various shifts
  • Education in Marketing or related field is a plus