This Job is based in Johannesburg-Greenside Overview Our client is a leading CBD medical retail store located in Johannesburg. The principle focus of the company is the treatment of the body to manage pain and interventions, to treat a comprehensive range of illnesses and diseases, drawing on the incredible healing properties of CBD. Job brief We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for the business. Candidates with strong communication skills who can make customers feel welcome in the store will stand out. You will help identify client needs, present and answer questions about the company products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave the store satisfied and you will contribute to the store’s profitability. Responsibilities

• Greet and direct customers
• Provide accurate information on medical CBD products and therapies to treat specific illnesses
• Answer customers’ questions about specific products and services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements

• Product and industry knowledge of CBD products
• 2 years of proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Experience using point of sale system
• Experience in Microsoft office
• Understanding of the retail sales process
• Familiarity with consumer behaviour principles
• Knowledge of inventory stocking procedures
• Excellent communication skills, capable of building trusting relationships
• Flexibility to work various shifts
• Education in Marketing or related field is a plus

 

Budtender Our client aims to give you access to cannabis that is pure; not grown synthetically, but grown the way mother nature intended in nutrient dense soil. Responsibilities

• Maintain and update all online and in-store menus throughout the entire day
• Open and close the store accurately and on time
• Accurately re-stocking retail inventory
• Sell inventory through point of sales system
• Responsible for receiving and responding to internal communication
• Staying up to date on offers and specials
• Admitting patrons / customers into restricted access areas
• Responding to patient inquiries / contact submissions via email and phone with comprehensive knowledge and accuracy
• Maintaining organization and cleanliness of office space, managing personal workspace
• Receiving inventory accurately
• Providing knowledgeable customer service
• Processing and filing patient paperwork while completing patient profiles with all provided information
• Maintaining sales goals on a daily and weekly basis
• Closing and completing all reports and procedure

Candidate Characteristics

• A love of the holistic aspect of cannabis
• Hardworking
• Responsible
• Detail oriented
• Reliable
• Ability to adapt to faced-paced and changing environment
• Excellent communication skills
• Excellent customer service

Sales Representative Sales Representatives will report directly to the managing director. They will be responsible for generating business but must also represent the client with the utmost professionalism. General Responsibilities:

• Develop new business and generate leads from provided sources
• Provide excellent customer service
• Work closely with clients to ensure satisfaction with lab services
• Understand technical details associated with lab services
• Manage social media handles, as assigned
• Keep clients updated with knowledge of legal cannabis rules and regulations

Preferred Skills:

• Proficient in Microsoft Office
• Cannabis Experience
• Great communication skills
• Good driving record

Education and experience required:

• High School Degree. or Bachelor preferred.
• Sales experience

Displays a focused and consistently enthusiastic approach to developing contacts, meeting potential new prospects and networking with customers and acquaintances focused on business development. Fosters relationships within the  Cannabis network, influencing them to promote the company's products. Generate leads and opportunities through professional contacts, dedicated prospecting cold-calling. Drives brand awareness campaigns and lead generation via networking and associations. Build strategic opportunities that can generate leads. Continually maintain knowledge of customer business issues, market dynamics, company vision, the competition, sales strategy, as well as products and services Stays well networked in the cannabis industry through attending networking and educational events. Remains up to date on cannabis legislation Identifies and fosters potential relationships with project facilitators, dispensary Managers, and key people that have high levels of influence or decision making authority, influencing them to purchase products Required Skills & Experience 3-5 years of outside sales experience Professional experience and contacts within the cannabis industry required Sales methodology training (relationship and ), forecasting and planning. Significant travel to client dispensaries and collectives professional presence and business acumen Experience working in a startup environment Metric and accountability